Contact Information for
During Working Hours
Downed or damaged electrical lines can be deadly. Any lines observed in this condition need to be reported so that they can be made safe and repaired by the appropriate personnel.
If a tree falls or leans into an energized electrical line, the tree and the ground at the base of the tree could become energized. Keep a good distance clear. Also, the tree could ignite and start a fire. If a fire occurs call 9-1-1 immediately.
Nelson Hydro has over 6,500 poles in the transmission and distribution system. Many of these poles have been in service for multiple decades, and due to normal exposure to natural elements and insects, are in a less than perfect condition. Nelson Hydro has been conducting a vigorous test and treat program over the past several years. Poles are bored, and core samples are taken to identify areas of failure. The poles are then treated for insect infestation. Poles that indicate rot, either shell rot or core rot, are tagged blue if a steel stub is recommended, or tagged red if replacement of the pole is recommended.
If you encounter a pole that seems to have apparent damage, but has no red or blue tag, please contact Nelson Hydro during working hours