The conduct of municipal police officers in British Columbia is regulated by the British Columbia Police Act. Office of the Police Complaint Commissioner has civilian oversight authority of the British Columbia Police Act for complaints against municipal police officers. The Police Complaint Commissioner is an independent office of the provincial legislature with an office in Victoria. The Police Act, introduced on March 31, 2010, gave the Police Complaint Commissioner extensive authority and powers related to complaints against municipal police officers. The Police Complaint Commissioner has the authority to order an additional investigation or a new investigation if he is not satisfied. He may also order an outside municipal police agency or the RCMP to conduct an external investigation, or he may order a public hearing.
The process for making a Registered or Non-Registered complaint is: