How much advance notice do I need to open, close or transfer an account?

Please provide as much advance notice as possible so that a meter reader can take readings at your old and new addresses and your closing and opening bills will accurately reflect your usage. Premises may be assumed to be vacant and subject to disconnection if we have not received an application for service. For more information, please call 250-352-8206.

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1. How do Nelson Hydro Rates compare to other areas of Canada?
2. Moving in, moving out: what do I do?
3. How much advance notice do I need to open, close or transfer an account?
4. New house construction or electrical service upgrade: where do I start?
5. How often am I billed, and how do I pay?
6. How can I keep my bills low?
7. What causes power outages, and will I be notified?
8. What do I do if the power goes out?
9. What do I need to know about trees, branches, and power?
10. Electrical emergency and safety: what should I know?
11. I want to locate the buried wires and electrical cables on my property. What should I do?
12. What should I do if I damaged an electrical cable while I was working in my yard?