What causes power outages, and will I be notified?

Power outages may be planned for upgrades or repairs. planned power outages, Nelson Hydro makes every effort to notify customers through by telephone or door tag notifications.

Power outages may be caused by other circumstances, including wind and weather, animals, fire, or motor vehicle accidents. we are unable to notify customers in instances where the outage is out of our control. Flickering lights may be caused by close proximity if trees to power lines. If concerned, call Nelson Hydro.

Heat waves and other times of unusually high power demand can overload our equipment and cause an outage. Conserving energy at peak times is a great way to help!

For more information, please call 250-352-8206.

Show All Answers

1. How do Nelson Hydro Rates compare to other areas of Canada?
2. Moving in, moving out: what do I do?
3. How much advance notice do I need to open, close or transfer an account?
4. New house construction or electrical service upgrade: where do I start?
5. How often am I billed, and how do I pay?
6. How can I keep my bills low?
7. What causes power outages, and will I be notified?
8. What do I do if the power goes out?
9. What do I need to know about trees, branches, and power?
10. Electrical emergency and safety: what should I know?
11. I want to locate the buried wires and electrical cables on my property. What should I do?
12. What should I do if I damaged an electrical cable while I was working in my yard?