Why do I sometimes get connected to the Fire Hall when I dial Nelson Hydro, Public Works, City Hall or Nelson Police Department?

After regular work hours we answer the phones for certain City departments. If a call out to Public Works or Nelson Hydro is required, for instance, we dispatch them to the scene. In the case of Nelson City Police, when their phone lines are all in use the overflow is channeled to the fire hall's phones. For more information, please call 250-352-3103.

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1. What number do I call if I need to talk to the Fire Department, but it's not an emergency?
2. Is backyard burning allowed? I have branches and yard waste I want to get rid of.
3. My smoke alarm “chirps,” what should I do?
4. I’d like to have a campfire in my backyard (or light my portable fireplace). Is this permitted?
5. My smoke alarm goes off for no reason. Why?
6. Do I need to contact you to install a wood stove or fireplace?
7. Is the Fire Department involved in the removal of heating oil tanks?
8. Am I allowed to use fireworks in the city?
9. Why do I sometimes get connected to the Fire Hall when I dial Nelson Hydro, Public Works, City Hall or Nelson Police Department?
10. Do you have any openings for auxiliary or career firefighters? Are you accepting applications?