It can take up to approximately 10 days to be reimbursed after receipts have been submitted.
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On June 1, 2020, Council approved the roll-out of a city-wide E-bike Program for residents with the goal of promoting active transportation, community wellbeing and reducing GhG emissions. The E-Bike program aligns with the Province’s active transportation strategy titled “Move. Commute. Connect.” that aims to build a cleaner greener future for all British Columbians.
1) Apply online. 2) Nelson Hydro Reviews the Loan Application -Pre-Approval: Email Confirmation issued with Loan #, link to the Terms and Conditions, link to the online Reimbursement Form, and the next steps. -Denied: Email explaining why the loan application was denied.3) Purchase e-bike(s) and accessories.4) Complete the online Reimbursement Form and send digital copies of invoices5) Final Approval with Email Confirmation6) Reimbursement Issued7) Loan Payments Start
Approval can take from one to two weeks.
City of Nelson residents who own and live in their homes.
The City of Nelson needs to secure the loan by tying the loan to property taxes in the event of a default, and there is no system in place in the case of default for renters.
The City of Nelson cannot loan funds to non-residents as per the BC Community Charter. The E-Bike program is administered by Nelson Hydro but it is a City of Nelson taxpayer supported program.
A cheque in the applicant’s name will be issued and mailed to the address provided when completing the online Registration Form.
The preferred method is to buy the equipment upfront and then you will be reimbursed. If this is not an option for you, please email the program manager to make alternate arrangements. Program Manager: email@example.com
Yes, but if you are not approved for the loan you will not be reimbursed.
To qualify for an E-Bike or Energy Retrofit loan through your Nelson Hydro bill, the Loan Applicant must:
Note: if you are not currently enrolled in a pre-authorized payment plan (i.e. direct withdrawal), please work with a Customer Service Representative in person at City Hall or contact firstname.lastname@example.org to enroll.
Yes, you can apply once your payment history has improved, and we suggest the auto-withdrawal and/or the equalized payment option.
Any payment that you make on your Nelson Hydro bill will first be applied to the repayment of the loan, then second to the electrical consumption portion of your bill. If you default any payment of your electrical bill including the loan, the disconnect procedures will take effect.
Electric bikes, non-electric bikes, used bikes, and do-it-yourself conversion kits that will be used for commuting. It doesn’t have to be a ‘commuter’ style of bike, so long as you understand that the objective is to reduce GHG emissions by promoting active transportation.
There is no way for us to know this, so we are instituting the honour system and hope that the loan helps you to reduce the time you spend in your non-electric vehicle.
No, we have waived our usual $100 processing fee for on-bill financing.
The Participant may repay all or any part of the loan balance at any time.
Yes, a loan balance statement is emailed at the beginning of every calendar year. You can request your loan balance at any time by contacting email@example.com