What is the pre-approval based on?

To qualify for an E-Bike or Energy Retrofit loan through your Nelson Hydro bill, the Loan Applicant must:

  • own and live in the home within the City of Nelson.
  • be enrolled in pre-authorized direct withdrawal payment for their residential Nelson Hydro electric bill.

Note: if you are not currently enrolled in a pre-authorized payment plan (i.e. direct withdrawal), please work with a Customer Service Representative in person at City Hall or contact hydroclerk@nelson.ca to enroll.

  • have their Nelson Hydro, Property Tax, and Other Utility residential accounts in good standing for up to 2 years. If there are several late payments or notices or actual disconnections then your application will not be approved.
  • have two years of credit history, either with Nelson Hydro or another utility.
  • have all persons listed on the residential land title authorize the loan.
  • not be a commercial account or property.

Show All Answers

1. Why is Nelson offering this program?
2. What is the process for accessing a loan for the E-Bike Program?
3. How long does approval take?
4. Who is this program for?
5. Why are renters not eligible for this program?
6. Why is this program only for City residents and not for Nelson Hydro customers outside the limits?
7. How will I be reimbursed?
8. How long will it take to be reimbursed for the purchase?
9. If I cannot purchase the bike upfront myself, what other options do I have?
10. Can I purchase the bike before I receive my letter of pre-approval?
11. What is the pre-approval based on?
12. If I am not pre-approved for the loan based on payment history, can I apply again after one year of clean payment history?
13. What happens if I default on my loan?
14. What kind of bike can I finance?
15. What if I don’t use my bike for commuting?
16. Are there any other administration fees I will need to pay to participate in the program?
17. Can I pay the loan balance before the amortization period is up?
18. Will I receive a balance statement?
19. What other rebates exist for purchasing an E-Bike?