Nelson Emergency Notification System

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Emergency Preparedness Website

VOYENT ALERT!

Voyent Alert! offers a user-friendly experience with a smartphone app, and the ability to receive a detailed map of the affected area. The system also supports text messaging and voice notifications. 

Managing Your Account

To access your account, go to Voyent Alert!

Selecting Your Locations:

  • Select the menu icon at the top left of your screen and click on ‘My Locations’
  • To change or update a locator pin position, click and drag the pin to the desired location on the map.
  • To add a new location pin, click the ‘Add Location’ button on the top right of the page of click, hold, and release anywhere on the map you wish to add a new pin. Enter and save the pin label on the pop-up menu.
  • To remove a location, click on the pin and press the garbage can icon on the pop-up menu

Unsubscribe:

  • Select the menu icon at the top left of your screen and click on ‘My Profile’. Select the ‘Unsubscribe’ button at the bottom of the pop-up menu

More Information:

For more information and support on Voyent Alert!, such as FAQs, video tutorials, etc., visit Voyent Alert!

What is the Emergency Notification System?

The City of Nelson’s Emergency Notification System is a mass notification system that allows Nelson Officials to send out critical information to residents and visitors in the event of an emergency

When is it used?

The system is used to deliver a notification and/or instructions in the event that the City experiences an emergency or disaster. This could include the need to evacuate or shelter-in-place.

How Does it Work?

The notification system uses advanced geospatial technology to send personalized alerts based on your selected locations. When you register, you will be given the option of receiving notifications via the mobile app, mobile phone (text or call), email, or landline. 

The notifications that you receive will include information relevant to the emergency, a map showing the affected area and directions such as shelter-in-place or an Evacuation Alert/Order.

 City of Nelson Privacy Policy

  1. Emergency Management Program


    Phone: 250-352-8122

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