News Flash Home
The original item was published from 10/4/2019 4:06:25 PM to 1/25/2020 12:00:01 AM.

News Flash

City News & Public Notices

Posted on: October 4, 2019

[ARCHIVED] Scam Call Alert - Nelson Hydro Disconnect Notification Scam

frauds-and-scams-why-you-should-always-report-suspicious-phone-calls-post-and-emails-136416561381202

October 4, 2019

Nelson Hydro –  Disconnect Notification Scam

  • Another scam is underway within the Nelson Hydro service area in and around Nelson BC. Nelson Hydro customers are being contacted by phone and told they owe money and are going to be disconnected unless immediate payment is made via pre-paid credit cards or bitcoin.
  • Currently, Nelson Hydro is performing valid disconnects for customer accounts that are past the 90 days without payment.
  • All valid Nelson Hydro disconnect notifications are mailed out on Nelson Hydro letterhead then followed up by a phone call.
  • Nelson Hydro bills can be paid at City Hall located at 310 Ward Street in Nelson.
  • If any customer is concerned about a disconnect notification they should call Nelson Hydro for clarification of their bill at (250) 352-8206.
  • Nelson Police Department will be investigating and would appreciate any information people may have regarding this scam. The Police can be reached at (250) 354-3919.
  • From Nelson Hydro, we apologize for any confusion this current scam is causing our customers.

Facebook Twitter Email

Other News in City News & Public Notices

COLD WEATHER AHEAD (Facebook Post (Landscape)) (1)

Cold Weather Ahead! Be Prepared!

Posted on: January 10, 2024
Notice to Public

Gyro Park has Re-Opened

Posted on: November 17, 2023
Leaf Removal Big poster (Instagram Post)

City of Nelson Leaf Pick-Up!

Posted on: October 23, 2023
NelsonHydro_Presentation_Aug2023_city-news

Nelson Hydro 2024 Budget and Rates Events

Posted on: September 11, 2023
proposed paving

Notice of Road Paving

Posted on: August 28, 2023
Council Highlights Social Media FB (Instagram Post (Square)) (2)

Council Highlights for June 2023

Posted on: June 29, 2023
2023 BudgetOpen House

Budget Open House - Join us!

Posted on: March 23, 2023
Carmen Proctor Bridge

A Message from Mayor & Council

Posted on: March 17, 2023
December 2017

City of Nelson Newsletter - December 2017

Posted on: December 21, 2017