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City News & Public Notices

Posted on: November 22, 2022

Media Release: Cost-of-Living Credit for Nelson Hydro Customers


For Immediate Release:

Cost-of-Living Credit for Nelson Hydro Customers

November 22, 2022

Nelson, BC - Nelson Hydro customers will receive a one-time cost-of-living credit on their electricity bills as part of a Province of BC initiative to address the impacts of global inflation on families and small businesses in BC.  

Residential customers can expect a $100 credit on their first electricity bill in 2023.  One credit is available per residential customer, regardless of the number of accounts each customer holds.

Commercial customers will receive a credit based on their electricity consumption between October 1, 2021, and September 30, 2022; this is expected to average around $240.

Customers do not have to apply for the credit. To be eligible for the cost-of-living credit on your electricity bill, an account must have been active on October 1, 2022, and continue to be active. The credit will appear automatically on hydro bills. Customers will receive the bill credit during the winter heating season when energy use spikes and bills are at their highest. 

“I am pleased the provincial government has recognized how much of an impact global inflation has had on BC communities and has taken a proactive step to assist our Nelson Hydro customers,” says Nelson Mayor Janice Morrison. “This credit will also go a long way towards mitigating the impact of scheduled electricity rate increases set to come into effect on January 1, 2023”.

For more information regarding the Nelson Hydro Cost-of-Living Credit, please click here.

More information on the Provincial announcement can be found at:

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Media Contact:

Scott Spencer, General Manager of Nelson Hydro –

 About Nelson Hydro

Nelson Hydro is a City of Nelson-owned and operated utility and is the local supply authority for electrical service in the City of Nelson and surrounding area. Operations include a 16MW generating plant, six substations with approximately 24km of transmission lines and 300km of distribution power lines within its service territory. Nelson Hydro serves approximately 11,000 customers in Nelson and the Regional District of Central Kootenay (RDCK). The rural service area and rates are subject to regulation by the BC Utilities Commission, whereas the City of Nelson provides oversight and regulation for the urban service area. For more information on Nelson Hydro, visit


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