What if I don’t use my bike for commuting?

There is no way for us to know this, so we are instituting the honour system and hope that the loan helps you to reduce the time you spend in your non-electric vehicle.

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1. Why is Nelson offering this program?
2. What is the process for accessing a loan for the E-Bike Program?
3. How long does approval take?
4. Who is this program for?
5. Why are renters not eligible for this program?
6. Why is this program only for City residents and not for Nelson Hydro customers outside the limits?
7. How will I be reimbursed?
8. How long will it take to be reimbursed for the purchase?
9. If I cannot purchase the bike upfront myself, what other options do I have?
10. Can I purchase the bike before I receive my letter of pre-approval?
11. What is the pre-approval based on?
12. If I am not pre-approved for the loan based on payment history, can I apply again after one year of clean payment history?
13. What happens if I default on my loan?
14. What kind of bike can I finance?
15. What if I don’t use my bike for commuting?
16. Are there any other administration fees I will need to pay to participate in the program?
17. Can I pay the loan balance before the amortization period is up?
18. Will I receive a balance statement?
19. What other rebates exist for purchasing an E-Bike?