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Power Loss or Winter Storms
Most Canadians rely on electrical power. Fallen trees, high winds, freezing rain, even automobile accidents may damage power lines and cause power outages that may last from several hours to a few days. An extended loss of power during the winter months can result in cold, damp homes and challenging living conditions.
Preparing for Power Failure
Homeowners can protect their homes against frost damage by installing standby heating systems that permit continued occupancy throughout a winter storm emergency. The consequences of power loss can be minimized by taking the following necessary precautions:
- Homeowners with fireplaces should maintain an accessible supply of fuel.
- Install a nonelectrical standby stove or heater (approved by the Canadian Standards Association or certified by the Canadian Gas Association).
- Keep flashlights, lanterns, matches and candles stored in an accessible location for adults and inaccessible to children.
- Check with your local electrical supply authority before arranging the installation of an emergency generator for furnaces, appliances or lighting.
- Keep a battery-powered radio and spare batteries available for emergency announcements.
- If you go outside during a winter storm, dress appropriately (several layers of loose-fitting, lightweight, warm clothing).
- Conserve fuel if necessary by keeping your home cooler than normal.
- Avoid travel if possible. If you must travel, do so during the day.
Responding to Power Failure
What to do when your electrical power fails:
- Check to see if it is only your home affected or if it impacts your neighbors as well. Contact 1-877-324-9376 to report all power outages.
- Call the outage information line for regular updates at 1-877-324-9376.
Leaving Your Home
When your home must be abandoned:
- Turn off the main electrical switch.
- Turn off the water main where it enters your home.
- Protect the valve, inlet pipe and meter or pump with blankets or insulation material.
- Drain the water from you system beginning at the top of the house-open all taps and flush toilets several times (small amounts of water trapped in horizontal pipes will not cause damage).
- Add glycol or antifreeze to water remaining in toilets so that it does not damage your pipe system.
- Open the drain valve usually located in the basement.
- Drain your hot water tank by attaching a hose to the tank drain valve and running to a floor drain or sink.
After the Storm
- Immediately report downed power lines and broken gas lines.
- Inspect your home for any physical damage.
- Check on neighbours, especially older adults and those with special needs.
- Beware of overexertion and exhaustion. Shovelling snow in extreme cold can cause heart attack- pace yourself.
Source: "Winter Power Failure" by Public Safety and Emergency Preparedness Canada, in cooperation with Canada Mortgage and Housing Corporation, Hydro Québec, BC Hydro and Health Canada.
Contact Us
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Emergency 9-1-1
Nelson Fire & Rescue Services
919 Ward Street
Nelson, BC V1L 5S4
Non-Emergency: 250-352-3103
Other Important Contacts:
Ambulance
820 Nelson Avenue
Nelson, BC V1L 5S4
Non-Emergency: 250-352-2112
Nelson Police Department
606 Stanely Street
Nelson, BC V1L 5S4
Non-Emergency: 250-354-3919
Nelson Hydro
80 Lakeside Drive
Nelson, BC V1L 5S
Phone: 877-324-9376 (877-32-HYDRO)
Kootenay Lake Hospital
3 View Street
Nelson, BC V1L 5S4
Phone: 250-352-3111
Toll Free: 1-866-352-3111
City Staff Directory